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Optimize Start Menu Cache Files

June 24, 2014, 2:28 am
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Hi,

We have setup a brand new Remote Desktop Services farm with 10 Session Hosts for 200 users.

Now we see the Task 'Optimize Start Menu Cache Files xxx(SID)' for about 200 times on every Session Host server.

These can be deleted but they return whenever a user logs onto a specific Session Host server.

How can this be prevented? 

This has been addressed in another thread (http://answers.microsoft.com/en-us/windows/forum/windows_8-performance/how-do-i-permanently-delete-this-task-scheduler/0fd8f7a0-c182-45c1-ad42-f02d768cb295), but the solution there would be to stop the Tasks individually of stop the Task Scheduler. Both are obviously not what I, or anyone else, want.

Regards,

Sjoerd

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Is Easy Print being used/Slow Printing speeds

January 4, 2016, 7:18 am
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Hi

I have had some users complaining of printing speeds since we moved over to an RDS 2012 environment. Users use Office 2013 in RemoteApp and local printers are redirected to their RDS session. On each Session Host in order to install the correct printer drivers I mapped 1 printer per printer model from the print server. I then removed the printer as the driver is installed. So each session host has the print driver installed but no printer instances. I verified the drivers are there by installing the print server role - opening print management and looking at the drivers. I have checked the Session Host driver name matches the client driver name exactly as per this article.

I have a group policy: Use Remote Desktop Easy Print printer driver first - Set to disabled

What I have noticed though is that if I open Devices and Printers via a Terminal Server/RemoteApp session, go to printer properties on a redirected printer and click on the Advanced Tab, the driver being used shows up as Remote Desktop Easy Print. Is this a red herring or does this mean that the redirected printer is in fact using the Easy Print driver? The odd thing is, if I go to Printer Preferences, All advances print settings/trays/finishing is correct as per printer model.
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2012R2 / Windows 7 MSTSC concurrent sessions behavior

January 22, 2016, 3:24 am
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Hello,

Our Environment is as follows:

2 RDS hosts, 2012R2
1 host running Gateway, Web Access, Connection broker, 2012R2

Client: Windows 7

The client has two .rdp files on the desktop. I saved one from RD Web so that I got all the config rows in there (workspace ID et cetera) and then made a copy, changing only the user name in the second copy.

Here's the issue:
1. The user connects one session and logs in to the full desktop
2. The user minimizes the session and connects using the second .rdp-file, which has another user name specified
3. A new MSTSC windows connects to an RDS host, but instead of the saved username, the user is reconnected to the first session which was minimized in step 2.
4. Looking at the first MSTSC window, there's an information box letting the user know that he was disconnected from the server

So, in short: Connecting a second RDP session to the same collection/workspace ignores the saved username in the rdp file and instead reconnects to the first, live session.

Question; is this the expected behavior in 2012R2 RDS?
What we are trying to do is connect two concurrent sessions with different user accounts. Is there a setting we can modify to meet that goal?

If we connect the first session, then right click and modify the rdp-file, change the username, and then connect, we get two concurrent sessions with different accounts (the goal scenario). Can't figure out why this exact procedure changes the result.

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Remote Desktop can't connect to VM

January 28, 2013, 11:47 am
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We started using Hyper-V a few months ago. Until a few days ago, everything is working great. We have 2 physical hosts running Windows Server 2012. Each physical host has been running one VM (Windows Server 2008 R2) which is replicating to the other host.

We have added another virtual machine. It works great except Remote Desktop Connection cannot connect to it. When I try, I get the standard message:

Remote Desktop can't connect to the remote computer for one of these reasons:
1) Remote access to the server is not enabled
2) The remote computer is turned off
3) The remote computer is not available on the network

I've checked everything I can think of including:

  • VM is allowing remote access. To be sure, I even turned it off and back on.
  • There is no firewall blocking anything. To be sure, Windows firewall is turned off.
  • Remote Desktop CAN connect to the other VMs including the one running on the same physical host.
  • Everything else on the VM seems to be working. IIS is running there and web pages come up nicely. File access is good too.

There are 2 differences between this new VM and the other ones:

  • This OS is Windows Server 2008 (not R2). The other VMs are R2.
  • This VM was not created from scratch. I used Sysinternals Disk2vhd to generate a VHD from an existing physical machine and then configured a new VM to use that VHD.

I'd be very grateful for advice on how to get RDC working.

Cam

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RDMS (Remote Desktop Management Service) will not start Windows Server 2012 R2 single server AD DC RDS

February 3, 2016, 2:14 pm
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Hello All,

I have poured over many pages over many hours trying to find an answer to this. I have deleted the GracePeriod registry key. I have managed to get licensing working via group policy, but cannot get the RDM Service to run. As a result, the Remote Desktop Broker will not start and is not found in the Overview tab. Supposedly it is absolutely possible to have AD and RDS services fully functional on this Server 2012 R2 DC. Does anyone have any suggestions to get the service running, please? Thank you in advance for your time!

Q&A Compute

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Internet Explorer 11 cause high CPU utilization on multiple sesstions

January 29, 2016, 10:10 am
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We are seeing IE11 use upwards of 25% of CPU on 2012 R2 RDS sessions.  The websites seem to very that cause this.  Some have Flash, some have Java but we will find this occur several times a day.  I might also mention when it occurs it is NOT all IE 11 instances.  It is usually just one or two instances.  One site that I have identified is, any product page from this site:

http://www.hivissupply.com/ (ex. http://www.hivissupply.com/gss-safety-8505-hivis-3-in-1-ripstop-utility-safety-parka.html).

I am seeing this on all hosts regardless of where the profile roams.  I was hoping maybe there was a tuning guide for Internet Explorer 11 on RDS or a best practice to maximize performance or to more efficiently run in a multi session environment.  Or if any of you are aware of this issue how I can resolve it.

Thank you for your help,

Ryan

Using: Server 2012 R2 Standard RDSH


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Slow login to RDS 2012 RemoteApp

June 23, 2015, 11:44 am
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Dear experts:

We have a small deployment of RDS2012 with a Web Access/Gateway/Connection Broker on one server and Session Host on another. Logins with Remote Desktop through the firewall directly to the Session Host are fast, but initial login through RemoteApp are extremely slow (1 minute+).

We are using Ericom Web Access as an alternative access method to the specific application and that is working fast as well.

I have already searched a lot and made sure that "Bypass gateway server for local addresses" is disabled. We also have a valid certificate on both servers and both servers have access to the Internet in order to be able to validate the certificate (I have read that this may cause a delay).

How can I troubleshoot the connection process to pinpoint the root cause? I know the problem should not be Group Policy or UAC because once the connection is passed on to the Session Host it opens quickly. Something is being delayed on the Gateway server but I do not know how to find the cause.

Please help.

Thank you!

Joerg.

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User Profile Disks with Windows Search

January 6, 2015, 6:37 am
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We have 2 RDS Servers (2012R2) and work With User Profile Disks

We use outlook cached mode (Outlook 2013 SP1) because the link to our head office is to slow

The problem is that the outlook search isn't working properly.

Every time the users logs on, search indexes are recreated
This proces never finishes because the server is under a constant load, therefore search never works as it should.

In eventvwr, we see this error alot:

Crawl could not be completed on content source <winrt://{S-1-5-21-xxxxxxxxxxxx}/>.

Context:  Application, SystemIndex Catalog

Details:

The parameter is incorrect.  (HRESULT : 0x80070057) (0x80070057)

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RDCMan crashes when opening .rdg file protected with certificate

February 2, 2016, 5:46 am
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I use Remote Desktop Connection Manager v2.7 build 1406.0
OS is Windows 8.1

I protect the credentials storend in the .rdg file with a certificate.
This certificate resides on a smart card.

When I open the file it asks for the smart card, then I enter the PIN and then RDCMan crashes.

Any ideas? :)

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RemoteFX - Adaptive encoding stack

February 4, 2016, 3:04 am
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Hello All,

I am using RDP8.1 [from Windows 8.1 - Dell Thin client - Z90Q8] to connect to Windows 8.1 VM hosted in hyper-V (Windows server 2012) with  NVIDIA Quadro 4000 GPU. Remotefx is enabled on the host VM. UDP and auto network detect is enabled on the client. Followed recommendations in below articles

https://blogs.msdn.microsoft.com/rds/2012/08/23/remotefx-for-wan-overview-of-intelligent-and-adaptive-transports-in-windows-8-and-windows-server-2012/

https://blogs.msdn.microsoft.com/rds/2013/10/31/remotefx-h-264-codec-improvements-in-windows-8-1-and-windows-server-2012-r2/

http://microsoftplatform.blogspot.in/2011/03/how-to-enable-and-test-remotefx-on-rdsh.html

The thin client has AMD Radeon 8400 Integrated Graphics card, which is capable of H264 hardware decoding.

While running 3d benchmark tests (https://unigine.com/products/benchmarks/heaven/) and viewing H264 videos through VLC player on the host, in high speed LAN network, I am able to see host side rendering.

The article, https://blogs.msdn.microsoft.com/rds/2012/08/06/remotefx-adaptive-graphics-in-windows-server-2012-and-windows-8/talks about RemoteFX offloading all image decoding to an AVC/H.264 hardware module on the client side based on network conditions.

When I switch to 1Mbps, 250ms latency, 5% latency network, I don't observe client side decoding. Modifying group policy  to server scalability or network bandwidth didn't have any impact. Event-viewer logs show remotefx is enabled, the RDP connection bar also shows low bandwidth.

Is there any specific criteria for remotefx to switch to client hardware H264 decoding?

Thanks,


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Licensing Issues with Remote Desktop Licensing and Citrix XenApp 6.5

January 28, 2016, 8:10 am
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Dear technet forum,

My Company has a Terminal Server Farm with Server 2008 R2 running for a Customer. We have about thirty XenApp Servers and one Licensing Server up.

The Licensing server has the Remote Desktop Licensing Role installed, as well as the Citrix Licensing Role.

The farm is running well and without any licensing errors on the clients side, which are a mix of private laptops/I-Pads and ThinClients on site.

The problem lies within the remote desktop licensing manager console: We have 1050 Device CALs installed, but only about 450 get used and only by the private laptops/I-Pads and some older Fat-Clients. The Thin-Clients one the one hand somehow do not draw a license but show no problems with connecting on the other hand.

I looked through a ton of technet articles and also some Citrix configuration articles to look for errors in the configuration, but i found nothing wrong.

I would appreciate every help/tips i can get on the topic.

Greetings and thanks in advance,

Michael H.

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Shortcut to C on PCName

February 4, 2016, 4:08 am
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Hi guys

We moved from Citrix hosted by a 3rd party to internally hosted RDS 2012 - deployed via RemoteApp. In Citrix users setup shortcuts in Windows File Explorer that pointed to their local c drive.

Example: \\C on Client\users\joe.bloggs\desktop

This meant in Citrix they could quickly copy from Citrix environment to local desktop. They have tried to do the same in RDS 2012 and initially the shortcut works fine but it seems upon log off and next log in the shortcut has broken. On closer inspection the shortcut path looks like this:

\\tsclient\C\Users\joe.bloggs\Desktop

I guess the tsclient in the path is a variable that keeps changing per session? Is there a fix for this? I realise that users can just copy and paste between RDS and local but users are used to having convenient shortcuts. If not I’m sure the users will get over it :)

Thanks

T
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Access publish Apps with MAC

February 4, 2016, 4:13 am
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What would I need on a MAC to be able to login and access my published Apps much like I do in Windows with DesktopAPP?

Thanks

Pat

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Single server solution for RDS / TS / RDP using Windows Server 2012 R2

September 23, 2013, 11:48 am
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Planning on setting up a small single server and  need this functionality:

* 3 local users runnnig Windows 7 Home Premium needs to access files on the server

* The same 3 users should also be able to connect from home (PC, Mac, iPhone) and run an application on the server. (Session-Based Remote Desktop).

We want to use Windows Server 2012, and found out that Essentials does not support RDP, so that leaves Foundation and Standard versions.

However, I also found out that in WS 2012 the RDP can not be on the same server as the Domain Controller, and we therefor needs to run 2 server instances on our hardware. I think this starts to look way to complicated for what we want to do, but found out that WS 2012 R2 allows a single server to run RDP (See TechNet article 2833839).

So we will go for Windows Server 2012 R2, either Foundation or Standard to set up our RDP.

So now the question: Will that solution work with our local machines running Windows 7 Home Premium, as they cannot connect to a domain? Can we set up some kind of simple file share or Workgroup to acces files locally while still keeping the RDP functionality on the server?

And, will WS 2012 Foundation R2 do this as well as WS 2012 Standard R2?

(I have been asking several locat MS representatives to find a solution to our needs, but no one seems to know how this works....of cause we could just get 2 WS 2012 Standard server instances, run one as DC and on as RDCB and upgrade all our clients to Win 7 Pro, but we would like a solution with minimal investment in time and money)

Rgds

Petter

 




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Stop Users Installing Apps

February 4, 2016, 2:31 am
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It seems many apps now can be installed providing users have access to their local AppData folders. eg - Firefox, Spotify etc.

I've disabled Windows Installer for all users, but these apps obviously use their own installer service therefore bypassing the restrictions.

What are people's recommendation for preventing users installing such apps?

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UPD vs GPO

February 4, 2016, 6:40 am
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What takes precedence? If I enable full User Profile Disks (all user data/settings) but have a GPO which redirects My Documents, what is the result? Will my users My Documents be in the UPD, or on the redirected path?
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Remote Desktop Services broken down

February 4, 2016, 8:56 am
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We have been using Windows Server 2012 to deploy Remote Desktop Services for more than one year.  Our VDI are mostly Windows 7.

Today in the afternoon, all users reported that they can no longer use the VDI and the service did not recover after rebooting the servers.

I later found in the event viewer the following at the time of the problem,

Event 700, TerminalServices-Gateway

The following exception code "3765269347" occured in the RD Gateway server.  The RD Gateway will be restarted. No user action is required.

Log Name:  Microsoft-Windows-TerminalServices-Gateway/Admin

Source:       TerminalServices-Gateway

Event ID:     700                        Task Category: (1)

Level:          Critical                   Keywords: (33554432)

User:           NETWORK SERVICE

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Remote Desktop Services broken down

February 4, 2016, 9:13 am
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We have been using Windows Server 2012 to deploy Remote Desktop Services for more than one year.  Our VDI are mostly Windows 7.

Today in the afternoon, all users reported that they can no longer use the VDI and the service did not recover after rebooting the servers.

I later found in the event viewer the following at the time of the problem,

Event 700, TerminalServices-Gateway

The following exception code "3765269347" occured in the RD Gateway server.  The RD Gateway will be restarted. No user action is required.

Log Name:  Microsoft-Windows-TerminalServices-Gateway/Admin

Source:       TerminalServices-Gateway

Event ID:     700                          Task Category: (1)

Level:          Critical                      Keywords: (33554432)

User:           NETWORK SERVICE    Computer:    xxxx.xxxx.xxx.com

OpCode:       (4587520)

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After server restarted, although all Remote Desktop Services service are running.  When I use the Server Manager and try to browse to Remote Desktop Services, the following was displayed.

A Remote Desktop Services deployment does not exist in the server pool.

To create a deployment, run the Add Roles and Features Wizard and select the Remote Desktop Services installation option.

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The users can no longer use the normal way to access the VDI ... however, as a temporary work around, I help them to run "mstsc" and specify the VDI's computer name, they can use their credentials to access their virtual desktop.

I was thinking that the either the RD Gateway or the RD Connection Broker is having problem, but no idea on how to fix it.

Any suggestion welcome.

Thanks.

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Issues with RDS Virtualization Host deployment - Server 2016 TP4

February 4, 2016, 10:58 am
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I am attempting to create a RDS Virtualization Host deployment on a Windows Server 2016 TP4 Server core install using powershell.

I'm using the following command to achieve this:

New-RDVirtualDesktopDeployment -ConnectionBroker $serverName -WebAccessServer $serverName -VirtualizationHost $serverName

where $servername is the FDQN of the system. Everything seems to install except for webaccess. I have tried manually installing Webaccess after the fact using:

Install-WindowsFeature RDS-Web-Access and this fails saying that it cant find the source.

I then tried looking for the winsxs folder under the install media. This doesn't seem to contain the installer for this. I'm not sure what I'm missing here.

Thanks in advance,

Dustin


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Scheduled Task for different RDP Logins

February 4, 2016, 11:10 am
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I need to create at least two scheduled tasks to log in two different "users" 2008 R2.  We run two automated jobs in RDP Sessions and it seems that it isn't possible to be able to do this (works fine in 2003 R2).  It would seem that this is by design for some horrible reason.  I tried changing the hosts file like some have suggested and I wasn't able to log in.  I tired creating one shortcut with the server name and one with the IP Address, no luck.
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